Frequently asked questions

Start here for short answers to common questions. Each answer links to the full instructions.

How do I get started as a server owner?

Open your server dashboard and choose a birthday channel on Birthdays. Follow Set up birthday celebrations to choose a role and check the setup too.

Can I add birthdays for my members?

Each member adds their own birthday, on My settings or in Discord. Staff can suggest a birthday in Discord for a member to confirm. Set up birthday celebrations explains both.

How do I add my birthday?

Open My settings on the website and add your birthday and time zone. Set your birthday walks through saving it.

Do I have to give my birth year?

No, your birth year is optional. You can celebrate your birthday without sharing your age; see Set your birthday.

Can I hide my birthday in one server?

Yes, your privacy choices can apply everywhere or override the default in one server. Your privacy explains how to hide your birthday or just your age.

How do I find my time zone?

Use Find my timezone beside the time zone field in My settings. Follow Set your birthday to save that zone with your date.

Does the bot follow my time zone or the server's?

The server chooses whether birthdays follow each member's time zone or the server's time zone. Server settings explains the choice; use A message was posted at the wrong time if the result surprises you.

Can the server hide everyone's ages?

Yes, Disable ages stops the server showing ages even when members allow them. See Server settings for the server-wide setting and Your privacy for your own choices.

What is an embed?

An embed is a message displayed as a card with a colored bar down the side, with room for details such as a title and image. Customize your messages explains the editor's Embed setting and which styling features require Premium.

Can I write my own birthday message?

Yes, you can edit birthday messages and use placeholders to fill in celebration details. Start with Customize your messages, then use the placeholder reference when writing your text.

Can I change how members' names appear?

Yes, Name format on General has separate choices for messages, lists, and everywhere else. Server settings explains how those choices affect the names you see.

Can I stop particular members from being celebrated?

Yes, the blacklist can exclude a member or members with a selected role from birthdays. Choose who gets celebrated explains the blacklist and how trusted roles work.

Do members need to buy Premium individually?

No, Premium applies to the server it was bought for, and everyone there benefits. Birthday Bot Premium explains buying it and checking which server has it.

How do I remove Birthday Bot from my server?

Kick it in Discord: right-click Birthday Bot in the server's member list (or press and hold it on a phone) and choose to kick it. You need Discord's Kick Members permission in that server. The server's dashboard settings stay saved, so adding the bot back later picks them up again, and each member's birthday belongs to their own account, so it stays saved for their other servers. Removing the bot does not cancel Premium; see Cancelling Premium.

What should I do if the website says a page couldn't load?

Check your connection, then choose Reload page. Reloading gets the latest website version and may discard unsaved changes. Choose Reload and discard changes to continue, or Stay on this page to cancel. The website does not reload automatically.

If the problem continues, include the Version shown on the error page when asking for help.